I can't cancel Adobe Stock trial

Dec 08, 2020

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I currently have an adobe stock trial that I wish to cancel, but the option to do so is not available. I think it is because I have a student adobe account under my university's plan, but I paid for the trail outside of my university plan with my own debit card so clearly stock doesn't come with it and now I am unable to cancel it. I have no interest in the trial and am hoping to get this issue resolved.

  1. Clear your browser history and restart your browser.
  2. Sign into https://account.adobe.com/ choose Personal when you sign in.
  3. Find your Adobe Stock subscription and click on Plan Details link.

You'll see a link to cancel.

 

If you are unable to cancel or have any trouble please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

 

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Account management, Plans and purchase

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I can't cancel Adobe Stock trial

Dec 08, 2020

Copy link to clipboard

Copied

I currently have an adobe stock trial that I wish to cancel, but the option to do so is not available. I think it is because I have a student adobe account under my university's plan, but I paid for the trail outside of my university plan with my own debit card so clearly stock doesn't come with it and now I am unable to cancel it. I have no interest in the trial and am hoping to get this issue resolved.

  1. Clear your browser history and restart your browser.
  2. Sign into https://account.adobe.com/ choose Personal when you sign in.
  3. Find your Adobe Stock subscription and click on Plan Details link.

You'll see a link to cancel.

 

If you are unable to cancel or have any trouble please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

 

TOPICS
Account management, Plans and purchase

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 08, 2020 0
Adobe Employee ,
Dec 08, 2020

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  1. Clear your browser history and restart your browser.
  2. Sign into https://account.adobe.com/ choose Personal when you sign in.
  3. Find your Adobe Stock subscription and click on Plan Details link.

You'll see a link to cancel.

 

If you are unable to cancel or have any trouble please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

 

EBQ

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