i can't seem to cancel my Adobe Stock subscription or contact anyone to help me with this

New Here ,
Jun 13, 2018 Jun 13, 2018

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I have no option in my account to end the subscription and the chat seems constantly closed, help please

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correct answers 1 Correct Answer

Adobe Employee , Jun 13, 2018 Jun 13, 2018
Hi MichaelThere are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.Kind regardsBev

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Most Valuable Participant ,
Jun 13, 2018 Jun 13, 2018

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This is a public forum, not Adobe support... other users can't help

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

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