I canceled my subscription but it was charged again.

Jul 22, 2020

Copy link to clipboard

Copied

We’ve processed your cancellation request. Your Adobe Stock subscription will end on 07-July-2020 (PT).

 

 

This is from the email I got when I canceled Adobe Stock subscription last month, but I just found out that it was charged again on July 9. I would like to get a refund of this and the meantime I want to make sure that it's actually canceled.

 

Thank you

TOPICS
Plans and purchase

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I canceled my subscription but it was charged again.

Jul 22, 2020

Copy link to clipboard

Copied

We’ve processed your cancellation request. Your Adobe Stock subscription will end on 07-July-2020 (PT).

 

 

This is from the email I got when I canceled Adobe Stock subscription last month, but I just found out that it was charged again on July 9. I would like to get a refund of this and the meantime I want to make sure that it's actually canceled.

 

Thank you

TOPICS
Plans and purchase

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 22, 2020 0
Adobe Employee ,
Jul 23, 2020

Copy link to clipboard

Copied

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 23, 2020 0
Resources
Buy Adobe Stock
Getting Started