i cant see my stock credits after a anual renovation.

New Here ,
Sep 10, 2017

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After a anual renovation, i loose my 21 credits for stock photo.

Aditional notation: 7 month ago i cant cancel a montly renovation, but my credit card expire and then i dont have to cancel de renovation.

Yes, you only have access to the credits with an active subscription.

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i cant see my stock credits after a anual renovation.

New Here ,
Sep 10, 2017

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After a anual renovation, i loose my 21 credits for stock photo.

Aditional notation: 7 month ago i cant cancel a montly renovation, but my credit card expire and then i dont have to cancel de renovation.

Yes, you only have access to the credits with an active subscription.

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70

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Sep 10, 2017 0
LEGEND ,
Sep 10, 2017

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Yes, you only have access to the credits with an active subscription.

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Sep 10, 2017 1
Adobe Employee ,
Sep 11, 2017

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Hi Alberto,

In addition to Brad's response, you may also refer to Common Questions about plans, purchasing, and availability, Adobe Stock for more details.

Regards,

Twarita

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Sep 11, 2017 1
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