I couldn't cancel my free trial, do I get my money back

[Guest]

I tried to cancel my trial subscription but I couldn't. The payment didn't go through yet (issues with the card). What guarantee do I have that when I pay and cancel my subscribtion is that I will get my money back? I do not wish to use Adobe Stock anymore. 

[Abambo · Accepted solution]

With issues with your card, you need to contact Adobe customer care to cancel. Self cancel is not possible in that case.

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".