I'd like to delete my Stock subscription

May 31, 2018

Copy link to clipboard

Copied

My stock subscription was basically forced onto my Acrobat one and your website is making it obviously difficult to cancel it.
It even wants me to pay half of a yearly fee for a service I didn't need in the first place.

I saw you solved the problem in the past, I would just like for you to erase the useless service for me so that I can keep using the others and I'm not forced to erase all the subscriptions at once.

Hi Rosalba,

Sorry to hear that you are facing troubles while cancelling your Stock subscription.

Have you already tried our cancellation steps here? Cancel your Adobe Stock membership

If that doesn’t work, please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation and refund related requests.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

126

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I'd like to delete my Stock subscription

May 31, 2018

Copy link to clipboard

Copied

My stock subscription was basically forced onto my Acrobat one and your website is making it obviously difficult to cancel it.
It even wants me to pay half of a yearly fee for a service I didn't need in the first place.

I saw you solved the problem in the past, I would just like for you to erase the useless service for me so that I can keep using the others and I'm not forced to erase all the subscriptions at once.

Hi Rosalba,

Sorry to hear that you are facing troubles while cancelling your Stock subscription.

Have you already tried our cancellation steps here? Cancel your Adobe Stock membership

If that doesn’t work, please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation and refund related requests.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

127

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 31, 2018 0
Adobe Employee ,
May 31, 2018

Copy link to clipboard

Copied

Hi Rosalba,

Sorry to hear that you are facing troubles while cancelling your Stock subscription.

Have you already tried our cancellation steps here? Cancel your Adobe Stock membership

If that doesn’t work, please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation and refund related requests.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 31, 2018 0
Jun 01, 2018

Copy link to clipboard

Copied

Hello, in the end I followed the instruction and I was able to solve the issue thanks to the chat support.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 01, 2018 0
Adobe Employee ,
Jun 01, 2018

Copy link to clipboard

Copied

Rosalba,

Glad to hear that your issue got resolved.

Please let us know if you require any further assistance.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 01, 2018 0
Resources
Buy Adobe Stock
Getting Started