I need you to repeat the payment again after its failure.
Technical support in the chat cannot solve this issue.
The information you provided is to sparse for any possible solution.
In countries where the service is provided by Digital River, an Adobe e-commerce partner, you must contact us to complete the payment after the error.
There is no connection with this company.
OK, there is a problem with Digital River.
If I understand correctly, you contacted Adobe via chat and the chat agent was unable to solve your problem. Could you post the case number please?
You wanted to buy a subscription? Payment failed? And Adobe told you to contact Adobe in that case? Or did Digital River tell you to contact Adobe?