• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I really want cancel! But I can't.

New Here ,
Nov 18, 2017 Nov 18, 2017

Copy link to clipboard

Copied

Hello.

I have the same problem as all th others guys: I can't cancel my stock subscription.

Where is cancel button??

Could you please do it me ? Thanks !

Views

207

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 20, 2017 Nov 20, 2017

Hi Yekyeong,

I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

Regards

Twarita

Votes

Translate

Translate
Adobe Employee ,
Nov 18, 2017 Nov 18, 2017

Copy link to clipboard

Copied

Hi Yekyeong,

I have checked your account details and cannot find a Stock subscription under the Adobe ID you have been using to post in forums.

Please let us know if you have any other Adobe ID?

You may also contact our support team Contact Customer Care for further assistance.

In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 19, 2017 Nov 19, 2017

Copy link to clipboard

Copied

Thank you so much.

It is

<Removed by moderator>

Please chech it.

Best,

Yekyeong

2017. 11. 19. 오후 4:42에 "twaritar3263062" <forums_noreply@adobe.com>님이 작성:

I really want cancel! But I can't. created by twaritar3263062

<https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View

the full discussion <https://forums.adobe.com/message/9981523#9981523>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

Copy link to clipboard

Copied

LATEST

Hi Yekyeong,

I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

Regards

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started