I really want cancel! But I can't.

Nov 18, 2017

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Hello.

I have the same problem as all th others guys: I can't cancel my stock subscription.

Where is cancel button??

Could you please do it me ? Thanks !

Hi Yekyeong,

I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

Regards

Twarita

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I really want cancel! But I can't.

Nov 18, 2017

Copy link to clipboard

Copied

Hello.

I have the same problem as all th others guys: I can't cancel my stock subscription.

Where is cancel button??

Could you please do it me ? Thanks !

Hi Yekyeong,

I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

Regards

Twarita

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Nov 18, 2017 0
Adobe Employee ,
Nov 18, 2017

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Hi Yekyeong,

I have checked your account details and cannot find a Stock subscription under the Adobe ID you have been using to post in forums.

Please let us know if you have any other Adobe ID?

You may also contact our support team Contact Customer Care for further assistance.

In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Nov 18, 2017 1
Nov 19, 2017

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Thank you so much.

It is

<Removed by moderator>

Please chech it.

Best,

Yekyeong

2017. 11. 19. 오후 4:42에 "twaritar3263062" <forums_noreply@adobe.com>님이 작성:

I really want cancel! But I can't. created by twaritar3263062

<https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View

the full discussion <https://forums.adobe.com/message/9981523#9981523>

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Nov 19, 2017 0
Adobe Employee ,
Nov 20, 2017

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Hi Yekyeong,

I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

Regards

Twarita

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Nov 20, 2017 1
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