I received an invoice from Adobe Stock On-demand, but I have not ordered anything or requested to subscribe to this plan.

New Here ,
Oct 30, 2018

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HI! May you help me? PayPal notifies me about the invoicing of an Adobe Stock On demand order. Before receiving the invoice, I did not know that On Demand was among my plans, so it is not possible that I have made any request. I would appreciate if you can give me detailed information regarding this matter.

Best regards,

Diego

Hi Diego,

Please contact and work with our customer service directly for this. They would be able to assist going through your licensing history and provide you the detailed information you're requesting.

Please sign in with your Adobe ID associated with your Stock membership here:

Contact Customer Care

If you select Account issues, Adobe ID there should be a blue "Show Me My Contact Options" button. If you click that there should be Phone or Chat options at the bottom of the page.

Thanks,

- Dave

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I received an invoice from Adobe Stock On-demand, but I have not ordered anything or requested to subscribe to this plan.

New Here ,
Oct 30, 2018

Copy link to clipboard

Copied

HI! May you help me? PayPal notifies me about the invoicing of an Adobe Stock On demand order. Before receiving the invoice, I did not know that On Demand was among my plans, so it is not possible that I have made any request. I would appreciate if you can give me detailed information regarding this matter.

Best regards,

Diego

Hi Diego,

Please contact and work with our customer service directly for this. They would be able to assist going through your licensing history and provide you the detailed information you're requesting.

Please sign in with your Adobe ID associated with your Stock membership here:

Contact Customer Care

If you select Account issues, Adobe ID there should be a blue "Show Me My Contact Options" button. If you click that there should be Phone or Chat options at the bottom of the page.

Thanks,

- Dave

Views

376

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2018 0
Adobe Employee ,
Oct 30, 2018

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Hi Diego,

Please contact and work with our customer service directly for this. They would be able to assist going through your licensing history and provide you the detailed information you're requesting.

Please sign in with your Adobe ID associated with your Stock membership here:

Contact Customer Care

If you select Account issues, Adobe ID there should be a blue "Show Me My Contact Options" button. If you click that there should be Phone or Chat options at the bottom of the page.

Thanks,

- Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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