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I received two charges to my paypal account and I have not purchased any products!

New Here ,
Mar 26, 2019 Mar 26, 2019

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Hello! I received two charges to my paypal account from Adobe Systems Ireland LTD and I have not purchased any products. What I can do?

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Adobe Employee , Mar 26, 2019 Mar 26, 2019
Hi Susana,Sorry for the trouble it has caused to you.I have checked your account details under the Adobe ID shared in the forums and was unable to locate any subscription or transaction details.Please contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Regards,Twarita

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Adobe Employee ,
Mar 26, 2019 Mar 26, 2019

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Hi Susana,

Sorry for the trouble it has caused to you.

I have checked your account details under the Adobe ID shared in the forums and was unable to locate any subscription or transaction details.

Please contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

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New Here ,
Jan 13, 2021 Jan 13, 2021

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hi my boss too got rip of by that merchant

 

Merchant
Adobe Systems Ireland LT
[REMOVED BY MODERATOR]

 

I have provided several emails to check his subscription, but your support dont mind helping me with this issue , what a waste and bad experience for a yearly subscription of adobe XD!

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New Here ,
Jan 13, 2021 Jan 13, 2021

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please ignore, all is settled thanks customer service

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