I thought I cancelled my Adobe Stock subscription a year ago, but I guess I didn't

New Here ,
Apr 08, 2020

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Basically what the title says. I thought I cancelled it a year ago, then I get a reminder that my card is going to expire. I just used it for the free trial and then all of a sudden I realized I spent around $540 on unused stock photo subscriptions. Is there a possibility that I could get my money refunded?

 

Thank You,

J. Bravo

Please use the Contact Us form on the bottom of https://www.fotolia.com/ for additional assistance.

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

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Account management, Plans and purchase

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I thought I cancelled my Adobe Stock subscription a year ago, but I guess I didn't

New Here ,
Apr 08, 2020

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Copied

Basically what the title says. I thought I cancelled it a year ago, then I get a reminder that my card is going to expire. I just used it for the free trial and then all of a sudden I realized I spent around $540 on unused stock photo subscriptions. Is there a possibility that I could get my money refunded?

 

Thank You,

J. Bravo

Please use the Contact Us form on the bottom of https://www.fotolia.com/ for additional assistance.

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

TOPICS
Account management, Plans and purchase

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134

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Apr 08, 2020 0
Adobe Employee ,
Apr 08, 2020

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Please use the Contact Us form on the bottom of https://www.fotolia.com/ for additional assistance.

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

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Apr 08, 2020 0
Adobe Community Professional ,
Apr 08, 2020

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I'm sorry for what happened, but month by month there is cash bleeding out of your account and you did see it? I would ask questions on your financial oversight.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Apr 08, 2020 0
New Here ,
Apr 09, 2020

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To be honest I didn't.

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Apr 09, 2020 1
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