I've cancelled my plan, but my credit card was charged!

Jan 19, 2019

Copy link to clipboard

Copied

Hi,

i activated the free month trial for the 10 image plan

After some days i've cancelled the plan

But i've seen that my credit card was charged

What's the problem?

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I've cancelled my plan, but my credit card was charged!

Jan 19, 2019

Copy link to clipboard

Copied

Hi,

i activated the free month trial for the 10 image plan

After some days i've cancelled the plan

But i've seen that my credit card was charged

What's the problem?

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 19, 2019 0
Jan 20, 2019

Copy link to clipboard

Copied

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2019 0
Resources
Buy Adobe Stock
Getting Started