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I've cancelled my plan, but my credit card was charged!

New Here ,
Jan 19, 2019 Jan 19, 2019

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Hi,

i activated the free month trial for the 10 image plan

After some days i've cancelled the plan

But i've seen that my credit card was charged

What's the problem?

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 20, 2019 Jan 20, 2019
Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

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Adobe Community Professional ,
Jan 20, 2019 Jan 20, 2019

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Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

ABAMBO | Hard- and Software Engineer | Photographer

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