I Want To Cancel Subscription but save my 116 unused licenses!

New Here ,
Sep 27, 2020

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How can I do this? I have 116 assets, but it's too expensive for me now (coronavirus etc.) to leave this plan and buy more. I want to cancel.

Any help?

Thanks

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I Want To Cancel Subscription but save my 116 unused licenses!

New Here ,
Sep 27, 2020

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How can I do this? I have 116 assets, but it's too expensive for me now (coronavirus etc.) to leave this plan and buy more. I want to cancel.

Any help?

Thanks

TOPICS
Plans and purchase

Views

62

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 27, 2020 0
Adobe Employee ,
Sep 28, 2020

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

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Sep 28, 2020 0
New Here ,
Oct 05, 2020

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Thank you EvilBugQueen1. But there is no email where I could write to. Automatic chat doesn't help. How can I contact a person via email or chat?

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Oct 05, 2020 0
Adobe Employee ,
Oct 07, 2020

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Hi ZZZdesigner,

When the chat opens click on options at the top of the chat pod. You should see some more direct ways to contact customer care.

EBQ

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Oct 07, 2020 0
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