I wanted only 1 image and now I have 99 available

New Here ,
Aug 20, 2018

Copy link to clipboard

Copied

Hi,

I'm a bit confused. I clicked 1 image to find out how much it costs, but it started purchasing process without me choosing any plan. And same time my Adobe-page says that I have 99 images more. I can't afford to buy 100 images.

What happened?

Greetings,

Leena

adobestock2018-8-16.png

Hi LK,

I looked up your account using the Adobe ID you are using on the forums. I could see that your previous Stock subscriptions are closed but a renewal was still occurring. I've stopped the renewal. The 99 licenses are the licenses that accrued through these subscriptions. You may use these until they expire.

EBQ

Views

342

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I wanted only 1 image and now I have 99 available

New Here ,
Aug 20, 2018

Copy link to clipboard

Copied

Hi,

I'm a bit confused. I clicked 1 image to find out how much it costs, but it started purchasing process without me choosing any plan. And same time my Adobe-page says that I have 99 images more. I can't afford to buy 100 images.

What happened?

Greetings,

Leena

adobestock2018-8-16.png

Hi LK,

I looked up your account using the Adobe ID you are using on the forums. I could see that your previous Stock subscriptions are closed but a renewal was still occurring. I've stopped the renewal. The 99 licenses are the licenses that accrued through these subscriptions. You may use these until they expire.

EBQ

Views

343

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 20, 2018 0
Enthusiast ,
Aug 20, 2018

Copy link to clipboard

Copied

Did you buy a plan? or just one image?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2018 0
New Here ,
Aug 20, 2018

Copy link to clipboard

Copied

I didn't choose any plan because I wanted only 1 image. I just wanted to know the price first.
I haven't used Adobe Stock as much as all other image shops, where you can find information by clicking the image. It is in my spine and unfortunately you can't unclick!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2018 0
Adobe Employee ,
Aug 20, 2018

Copy link to clipboard

Copied

Hi LK,

I looked up your account using the Adobe ID you are using on the forums. I could see that your previous Stock subscriptions are closed but a renewal was still occurring. I've stopped the renewal. The 99 licenses are the licenses that accrued through these subscriptions. You may use these until they expire.

EBQ

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2018 1
New Here ,
Aug 20, 2018

Copy link to clipboard

Copied

Hi EBQ,

Ok. Thank you very much!

Leena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2018 0
Resources
Buy Adobe Stock
Getting Started