Image not as described

New Here ,
Aug 04, 2018 Aug 04, 2018

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I licenced an image but when I downloaded it, it was not the correct one. I've checked the image number and it's correct for the image I wanted. I cannot get back to the live chat button. Does anybody from Adobe monitor this forum?

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Adobe Employee ,
Aug 04, 2018 Aug 04, 2018

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Please provide image ID here, so we can follow up.

Regards,

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