Impossible d'ouvrir une image achetée dans Illustrator

Nov 25, 2018

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Bonjour. J'ai acheté et téléchargé l'image 85730265 et il est impossible de l'ouvrir dans Adobe Illustrator. Comment contacter l'auteur de ce fichier pour résoudre le problème. C'est un fichier de Baillou. Merci

Rene,

We have checked the file at our end and did not encounter any issues. The file attached is on AI format, saved to the last CC version, and an _OLD file, saved with CS5 compatibility.

Please check your email for more details.

Regards,

Twarita

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Impossible d'ouvrir une image achetée dans Illustrator

Nov 25, 2018

Copy link to clipboard

Copied

Bonjour. J'ai acheté et téléchargé l'image 85730265 et il est impossible de l'ouvrir dans Adobe Illustrator. Comment contacter l'auteur de ce fichier pour résoudre le problème. C'est un fichier de Baillou. Merci

Rene,

We have checked the file at our end and did not encounter any issues. The file attached is on AI format, saved to the last CC version, and an _OLD file, saved with CS5 compatibility.

Please check your email for more details.

Regards,

Twarita

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Nov 25, 2018 0
Adobe Employee ,
Nov 26, 2018

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Hi Rene,

Sorry to hear that.

Unfortunately, there is no way to contact the author, however, let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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Nov 26, 2018 0
Adobe Employee ,
Nov 27, 2018

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Rene,

We have checked the file at our end and did not encounter any issues. The file attached is on AI format, saved to the last CC version, and an _OLD file, saved with CS5 compatibility.

Please check your email for more details.

Regards,

Twarita

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Nov 27, 2018 0
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