improper billing

New Here ,
May 14, 2019

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A month ago I signed the Adobe stock, so in the same week I canceled because I had already downloaded the 10 free images.

Now, 1 month later, I was charged from my card the value of the subscription, I wanted to know what to do in this case, since I canceled this subscription in the free period.

Hello L. G.,

I show that your subscription was cancelled and a credit has been issue. You'll need to wait for your bank to process the refund, usually 5 to 10 business days.

EBQ

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improper billing

New Here ,
May 14, 2019

Copy link to clipboard

Copied

A month ago I signed the Adobe stock, so in the same week I canceled because I had already downloaded the 10 free images.

Now, 1 month later, I was charged from my card the value of the subscription, I wanted to know what to do in this case, since I canceled this subscription in the free period.

Hello L. G.,

I show that your subscription was cancelled and a credit has been issue. You'll need to wait for your bank to process the refund, usually 5 to 10 business days.

EBQ

Views

61

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 14, 2019 0
Adobe Employee ,
May 14, 2019

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Hello L. G.,

I show that your subscription was cancelled and a credit has been issue. You'll need to wait for your bank to process the refund, usually 5 to 10 business days.

EBQ

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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May 14, 2019 0
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