InDesign file from stock not working

New Here ,
Sep 06, 2018

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Hi Johnny,

Sorry to hear that you are facing issues with one of the files from Adobe Stock.


I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

Regards,
Twarita

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InDesign file from stock not working

New Here ,
Sep 06, 2018

Copy link to clipboard

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Hi Johnny,

Sorry to hear that you are facing issues with one of the files from Adobe Stock.


I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

Regards,
Twarita

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Sep 06, 2018 0
Adobe Employee ,
Sep 06, 2018

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Hi Johnny,

Sorry to hear that you are facing issues with one of the files from Adobe Stock.


I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

Regards,
Twarita

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Sep 06, 2018 0
New Here ,
Sep 07, 2018

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Thanks that worked.

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Sep 07, 2018 0
Adobe Employee ,
Sep 07, 2018

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You are welcome!

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Sep 07, 2018 0
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