Is this a flaw in the image

Aug 14, 2018

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I purchased #93348583 but when I blow up the image I can see a diagonal red line on the middle of the image on the left side which goes across the bushes and the wall ... is this meant to be there? It looks like a flaw to me??

L

Same here Lyn!

I too got the same results when I tried to zoom into the image.

But I've received an update that the image is faulty and will be taken care off.

I apologize for this experience and I've added 1 license to your account so that you can use it for a different image.

Hope that helps!

Regards,

Sheena

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Is this a flaw in the image

Aug 14, 2018

Copy link to clipboard

Copied

I purchased #93348583 but when I blow up the image I can see a diagonal red line on the middle of the image on the left side which goes across the bushes and the wall ... is this meant to be there? It looks like a flaw to me??

L

Same here Lyn!

I too got the same results when I tried to zoom into the image.

But I've received an update that the image is faulty and will be taken care off.

I apologize for this experience and I've added 1 license to your account so that you can use it for a different image.

Hope that helps!

Regards,

Sheena

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Aug 14, 2018 0
Adobe Employee ,
Aug 15, 2018

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Hi Lyn,

I apologize for the troubles that you've been facing.

I did download the image and noticed the red line that you're mentioned. I'll getting this checked to see if it is by there default or has been an error from our end.

Allow me sometime to update you.

Regards,

Sheena

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Aug 15, 2018 1
Aug 15, 2018

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Thanks Sheena … I only noticed this when I had blown up the pix to 2 x 3 ft for the client.

L

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Aug 15, 2018 2
Adobe Employee ,
Aug 15, 2018

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Same here Lyn!

I too got the same results when I tried to zoom into the image.

But I've received an update that the image is faulty and will be taken care off.

I apologize for this experience and I've added 1 license to your account so that you can use it for a different image.

Hope that helps!

Regards,

Sheena

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Aug 15, 2018 0
Aug 15, 2018

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Thanks

L

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Aug 15, 2018 1
Adobe Employee ,
Aug 15, 2018

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You're welcome!

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Aug 15, 2018 1
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