Is this extortion?

New Here ,
Nov 24, 2018 Nov 24, 2018

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It's impossible to cancel subscription!

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Adobe Employee , Nov 26, 2018 Nov 26, 2018
Hi Arthur,Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month (one-year) plan on 09 May 2018. The subscription has been suspended due to payment issues and that is the reason you are unable to self-cancel your subscription.Please reach out to our support team Support FAQ: How can I contact Adobe for support? for further assistance.In case you are unable t...

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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Hi Arthur,

Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month (one-year) plan on 09 May 2018. The subscription has been suspended due to payment issues and that is the reason you are unable to self-cancel your subscription.

Please reach out to our support team Support FAQ: How can I contact Adobe for support? for further assistance.

In case you are unable to reach out to our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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