Issue Downloading Image

New Here ,
Apr 24, 2017

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Added 4 new image licenses and 1 of the images will not open once downloaded. I have tried numerous times, on numerous computers, and using different applications. This is the pop up I consistently. Could the file just be corrupt? I download the license twice hoping it would fix itself and no luck.

Screen Shot 2017-04-25 at 12.29.19 PM.png

Appreciate any input I can get to fix this issue.

File # 86088323

Thanks in advance!

Hi Brad, I was. It didn't let me open it with AI or Photoshop. However, your input was helpful as I instead saved the file to my desktop, opened AI and then opened the file within the application and that worked. Thanks for your help!

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Issue Downloading Image

New Here ,
Apr 24, 2017

Copy link to clipboard

Copied

Added 4 new image licenses and 1 of the images will not open once downloaded. I have tried numerous times, on numerous computers, and using different applications. This is the pop up I consistently. Could the file just be corrupt? I download the license twice hoping it would fix itself and no luck.

Screen Shot 2017-04-25 at 12.29.19 PM.png

Appreciate any input I can get to fix this issue.

File # 86088323

Thanks in advance!

Hi Brad, I was. It didn't let me open it with AI or Photoshop. However, your input was helpful as I instead saved the file to my desktop, opened AI and then opened the file within the application and that worked. Thanks for your help!

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 24, 2017 0
LEGEND ,
Apr 24, 2017

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Are you opening it in Adobe Illustrator? It is a .ai file which is the Adobe Illustrator format.

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Apr 24, 2017 1
New Here ,
Apr 24, 2017

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Hi Brad, I was. It didn't let me open it with AI or Photoshop. However, your input was helpful as I instead saved the file to my desktop, opened AI and then opened the file within the application and that worked. Thanks for your help!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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Apr 24, 2017 0
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