Licensed Image Accidentally

New Here ,
Jun 14, 2019 Jun 14, 2019

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I was trying to find the image I thought I had licensed yesterday to add to my library and licensed one that looked just like it by mistake.  I now have 2 nearly identical images.  Is there anyway to undo this?

Thanks!

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Adobe Community Professional ,
Jun 14, 2019 Jun 14, 2019

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Hi chelseys

A staff member will contact you as soon as possible.

Regards

JG

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Adobe Employee ,
Jun 17, 2019 Jun 17, 2019

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Hi there,

I'm sorry to hear this. Please let me know the file ID of the assets that you've accidentally licensed and I'll be able to assist you better.

Regards,

Sheena

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New Here ,
Dec 05, 2019 Dec 05, 2019

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Hi, I accidentally licensed licensed this image (264353710) twice. Only need one copy. How do I undo? 

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Adobe Employee ,
Dec 06, 2019 Dec 06, 2019

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Hi, 

 

I see you have an Adobe account with the same ID as with forums, however, I wasn't able to find any Stock licenses image. 

Are you using the same ID? If it's a different ID kindly share that in a private message so that I can help you. 

 

Thanks 

Kanika

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