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Licensed image by mistake

New Here ,
May 03, 2017 May 03, 2017

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Hi there!

I licensed the following image by mistake: #62349899

Is it possible to delete this image?

Thanks!

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Adobe Employee , May 03, 2017 May 03, 2017
Hi Francisco, I see you have an Adobe account under the same Adobe ID as with forums. I was able to see the accidentally licensed image in your account. I've added an image credit to your account so that you can license a different image instead.Hope that helps.Feel free to update the thread for any other concern.Regards Kanika

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Adobe Employee ,
May 03, 2017 May 03, 2017

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Hi Francisco,

I see you have an Adobe account under the same Adobe ID as with forums. I was able to see the accidentally licensed image in your account. I've added an image credit to your account so that you can license a different image instead.

Hope that helps.

Feel free to update the thread for any other concern.

Regards

Kanika

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New Here ,
May 03, 2017 May 03, 2017

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Thank so MUCH!! I will be more careful from now on...

F.

<https://mailtrack.io/> Enviado con Mailtrack

<https://mailtrack.io/install?source=signature&lang=es&referral=vegapanama@gmail.com&idSignature=23>

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Adobe Employee ,
May 03, 2017 May 03, 2017

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You're welcome!

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New Here ,
May 03, 2017 May 03, 2017

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I'm new to Adobe Stock. I downloaded hi-res images to propose to a client. I didn't realize that if I licensed an image it couldn't be unlicensed. I have downloaded four images that I will not be using. Can I delete them/the license?

#67032347

#80289833

#134977158

#105454772

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Adobe Employee ,
May 04, 2017 May 04, 2017

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Hi  Han,

I see you have an Adobe account under the same Adobe ID as with forums. I was able to see the accidentally licensed images in your account. I've added 4 image credits to your account so that you can license different images instead.

Hope that helps.

Feel free to update the thread for any other concern.

Regards

Kanika

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New Here ,
May 03, 2017 May 03, 2017

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I'm new to Adobe Stock. I downloaded hi-res images to propose to a client. I didn't realize that if I licensed an image it couldn't be unlicensed. I have downloaded four images that I will not be using. Can I delete them/the license?

#67032347

#80289833

#134977158

#105454772

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New Here ,
May 29, 2020 May 29, 2020

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I too have licensed an image by mistake.  Image #310652354

 

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