Licensed Image in error

[emmam66060078]

I have licensed and saved File 117673258 in error, I was meant to save a preview for draft artwork.

Is there an option to undo the licensing of an image?

Thanks

Emma

[Sheena Kaul]

Hi Emma,

I'm sorry to hear that you accidentally licensed an image from Adobe Stock website.

I did check your account and see that you're assigned licenses on a teams plan for which you'll need to contact your team admin or Contact Customer Care for more details on this issue.

Let me know if that helps!

Regards,

Sheena

[Graeme Overton]

It doesn't help.

I am the team admin for this subscription.  I don't see what I can do different to what Emma has already done?

[Sheena Kaul · Accepted solution]

Hi Graeme,

Kindly contact the support from within your admin console so that the correct resolution can be provided to Emma.

Creative Cloud for teams

Regards,

Sheena