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Licensed Wrong Image

New Here ,
Mar 13, 2018 Mar 13, 2018

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I licensed and downloaded FILE #: 116082358 but meant to license FILE #: 117164247

Same shot, different lighting. Is there any way I can get the correct image?? Thanks!!

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Adobe Employee , Mar 13, 2018 Mar 13, 2018
Hi Elizabeth,I see you have an Adobe account under the same ID as with forums.Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.RegardsTwarita

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Adobe Employee ,
Mar 13, 2018 Mar 13, 2018

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Hi Elizabeth,

I see you have an Adobe account under the same ID as with forums.

Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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