Mangelhaftes Bild, wie reklamieren?

New Here ,
Dec 10, 2020 Dec 10, 2020

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Ich habe zwei Dateien von Stock lizenziert, nach dem runterladen musste ich feststellen, dass beide Vektordateien Pixelbestandteile in primitivster Auflösung enthalten. Von hochauflösend weit entfernt. 20 EUR ausgegeben für unbrauchbare Daten. Wie reklamieren/zurückgeben/Geld zurück fordern??

(Es handelt sich um AdobeStock_97331762 und AdobeStock_97326594)

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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Hi @Gunter15A7,

Thank you for reporting the issues with these two files. I am tracking this issue and our engineering team is working on a solution. I have granted you replacement credits for these two assets. I would recommend choosing images from a different contributor since the files from this contributor will not render clear jpegs.

EBQ

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