Many AI/EPS files are Bitmaps!

Explorer ,
May 05, 2017

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I am tired of purchasing what has been tagged as a vector file with the "AI/EPS" file name only to find out after purchasing and opening it in Illustrator that it was actually a photo!

I am an angry at this.

We should all be reimbursed for not only the fake vector images but also the time it took to search. I'm in business and we bill for time.

Disappointing.

Thanks,

Paul

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1 Correct Answer

Adobe Employee , Oct 25, 2017
EvilBugQueen1 Adobe Employee , Oct 25, 2017
Sorry this is a delayed response, but to close the loop on this. Things are behaving as designed. The Adobe Stock asset is being placed as vector but its a linked asset. You can get to the source .ai file of the linked asset from the “Links” panel.The linked asset is just treated as one object in the document where it was placed.EBQ

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Adobe Employee ,
May 05, 2017

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Hi Paul,

Can you please provide some examples of files (asset ID numbers) where this is occurring? Also, what program(s) are you using to open these files?

Thanks,

EBQ

EBQ

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Explorer ,
May 05, 2017

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Look at all vectortwins stuff. Here is the last one I got duped on FILE #: 103081157

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Adobe Employee ,
May 05, 2017

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Paul,

I've opened this file in Adobe Illustrator and can choose all of the elements as expected. What version of Illustrator are you using?

EBQ

EBQ

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LEGEND ,
May 05, 2017

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The image number you gave seems to work just fine? Can you post a screenshot of what you see and the layers panel? Keep in mind that text elements themselves are not editable as text are converted to paths due to font licensing regulations. But text is easy enough to just replace anyways.

Screen Shot 2017-05-05 at 3.14.57 PM.png

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Explorer ,
May 08, 2017

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You are correct. It's the "Open In... " that fails.

I am using the most recent versions of illustrator "CC".

If I choose to download by opening it in Illustrator then it's just an image that opens.

I have to download and then open the file from the computer. So, for me, the open in illustrator doesn't work.

thanks,

Paul

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Adobe Employee ,
Oct 25, 2017

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Sorry this is a delayed response, but to close the loop on this. Things are behaving as designed. The Adobe Stock asset is being placed as vector but its a linked asset. You can get to the source .ai file of the linked asset from the “Links” panel.

The linked asset is just treated as one object in the document where it was placed.

EBQ

EBQ

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Explorer ,
May 08, 2017

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Hi,

Here is a screen capture - made sure everything is up to date and opened with AI option.

AI-Capture.png

Cheers,

Paul

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