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I have a problem regarding the mispurchase of footage.
The daughter of a well-known has made a mispurchase on Adobe Stock in my name. I wasn't paying attention by having her surf the Internet on my computer. Now I am faced with the problem that I do not need the purchased material nor do I have any use for it.
So I would like to return the license and cancel the payment. Is that possible in any way?
By the way, the Adobe Stock fast payment system is a bit too fast, a final check of the shopping cart would be desirable so no mispurchase can happen anymore.
Best regards,
Alex
Hi Alex,
I'm sorry to hear that.
Since it is a refund request and the cancellation of the license purchase, I would request you to Contact Customer Care for the same.
Feel free to update the thread in case of any troubles.
Regards,
Sheena
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Hi Alex,
I'm sorry to hear that.
Since it is a refund request and the cancellation of the license purchase, I would request you to Contact Customer Care for the same.
Feel free to update the thread in case of any troubles.
Regards,
Sheena