Missing file option

New Here ,
Mar 01, 2020 Mar 01, 2020

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I purchased a file that states it is an ai and an eps file.  I need the eps however it is not there.  Only downloads as an ai file which I can't use.  How do I find out options here?  thank you

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Adobe Employee ,
Mar 02, 2020 Mar 02, 2020

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Hi there, 

 

Would you mind sharing the File?

 

 

Thanks 

Kanika 

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