Help! I accidentally buy a license for an image, that I didn't want (393438567). Can I "return" the image and get back my credit? Thanks.
Images can't be unlicensed, but you can get your credit back.
Please follow what Abambo posted below.
I'm pinging Sheena Kaul for assistance 🙂
Transparency edit: Removed ping and added note about Abambo's reply.
I think Sheena is no more responsible for Adobe Stock.
@jasmine5C70 should contact customer care for this. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)
Hm, that's a shame.
I remember seeing a general "refund thread" for accidental Stock purchases in the past, but that one doesn't exist anymore I guess?
Yes and no. I searched through my memory a bit and found it again: https://community.adobe.com/t5/stock/how-do-i-unlicense-something-that-i-purchased-accidentally/td-p...
It's locked, though... Same as yours.