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Money back

New Here ,
Mar 07, 2019 Mar 07, 2019

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I canceled adobe stock subscription (40 images) the same day after downloading 4 images.

When will I get my money back?

I received an e-mail with the information that the subscription will end on March 5th and is still active - I did not receive a refund and still have 36 images to download.

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Community Expert , Mar 07, 2019 Mar 07, 2019

The first month of your subscription is not charged.

If however, there was a charge and a refund is triggered, it takes up to 7 working days for the refund to arrive into your account.

Cancelling the first month will become effective at the end of that month.

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Community Expert ,
Mar 07, 2019 Mar 07, 2019

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The first month of your subscription is not charged.

If however, there was a charge and a refund is triggered, it takes up to 7 working days for the refund to arrive into your account.

Cancelling the first month will become effective at the end of that month.

ABAMBO | Hard- and Software Engineer | Photographer

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