I hope I get some information here as my account is blocked this morning without any explanation other that I should have sent spam, which is not the case.
I am allready since 2006 a contributor and I am really surprised about what's going on.
I submit pictures and video's which are all different.
I never submit pictures and video's more then once.
I take this business very serious and I don't understand why fotolia blocked me and why I don't get any additional information about what I did wrong.
Through my own perception there is nothing that I did different then ever before.
I wrote to support but no answer up till now.
I tried to call fotolia but no chance to get through. I think I tried about 10 times to call them.
Being a stock photographer/videographer is for my living and I am upset about it.
Please give me an answer.
Thank you very much.
My ID is ID: 205687 at fotolia.
In what way is it blocked? Can you log in? Have you gotten a message from Fotolia?
I can log in but the use is limited.
I can't do much there and I can't see my portfolio either.
I got a message that I should have sent spam which is not the case.
I tried to call them I think over 10 times today but the phone was not answered.
I sent them an email but didn't hear anything up till now.
I am allready submitting since 2006 and I never had problems submitting.
Lately I submitted some clips which were accepted everywhere else.
So, I really have no clue from what's going on.
I submit never the same pictures or video clips.
So I am puzzled and sad and upset because I can't reach them.
I don't get a reply on my email and inbetween my account is blocked, which means I don't sell anything.
And since it is my living I am worried and upset.
you may have a virus on your computer
I checked your account and noticed that one of my colleagues has picked up your support case.
Your account is unblocked by know.