My DollarPhotoClub credits have disappeared?

New Here ,
Jun 27, 2017

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Hi guys,

I've paid for a lot of credits back in the DollarPhotoClub days, and have begun using them in Adobe Stock until recently, where all my credits have disappeared? Please reapply them to my account or credit my credit card with the lost credits.

Thank you in advance.

-Thoams

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1 Correct Answer

Adobe Employee , Jun 27, 2017
twaritar3263062 Adobe Employee , Jun 27, 2017
Hi Thomas,I see you have an Adobe ID same as with forums. I have checked your account, unfortunately, the credits were valid for a year. To reactivate the expired credits you would have to purchase any of the Adobe Stock plans here Adobe Stock pricing and membership plan | Adobe StockPlease see: Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure? For further queries Contact Customer CareLet us know if we can help you with anything else.Regards,Twarita

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Adobe Employee ,
Jun 27, 2017

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Hi Thomas,

I see you have an Adobe ID same as with forums. I have checked your account, unfortunately, the credits were valid for a year.

To reactivate the expired credits you would have to purchase any of the Adobe Stock plans here Adobe Stock pricing and membership plan | Adobe Stock

Please see: Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

For further queries Contact Customer Care

Let us know if we can help you with anything else.

Regards,

Twarita

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