I apologize but I am unable to understand what do you mean by the "download point removal email"?
Can you please elaborate a bit more as to what is the issue that you are facing?
sorry, I say
My downloads has disappeared.
I had about 50 credits. But Suddenly disappeared
I did not receive the mail to my unused Dollar Photo Club image downloads will expire soon
I want to be able to download again
I apologize for the trouble.
Please Contact Customer care so that they can verify your account details and help you better.
Let me know if you face issues connecting to the support team.