My download point has disappeared.

New Here ,
May 04, 2017

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I did not receive a download point removal email

I am so not happy

I want my points back

Hi,

I apologize for the trouble.

Please Contact Customer care so that they can verify your account details and help you better.

Let me know if you face issues connecting to the support team.

Regards,

Sheena

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My download point has disappeared.

New Here ,
May 04, 2017

Copy link to clipboard

Copied

I did not receive a download point removal email

I am so not happy

I want my points back

Hi,

I apologize for the trouble.

Please Contact Customer care so that they can verify your account details and help you better.

Let me know if you face issues connecting to the support team.

Regards,

Sheena

Views

105

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 04, 2017 0
Adobe Employee ,
May 04, 2017

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Hi,

I apologize but I am unable to understand what do you mean by the "download point removal email"?

Can you please elaborate a bit more as to what is the issue that you are facing?

Regards,

Sheena

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May 04, 2017 1
New Here ,
May 05, 2017

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sorry, I say

My downloads has disappeared.

I had about 50 credits. But Suddenly disappeared

I did not receive the mail to my unused Dollar Photo Club image downloads will expire soon

I want to be able to download again

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May 05, 2017 0
Adobe Employee ,
May 08, 2017

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Hi,

I apologize for the trouble.

Please Contact Customer care so that they can verify your account details and help you better.

Let me know if you face issues connecting to the support team.

Regards,

Sheena

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May 08, 2017 0
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