My downloaded .ai file is blurry and pixelated

[gabrielam46519200]

I downloaded several .ai files yesterday and this one is blurry, can you help? Thank you!

#175485573

[WendellaBee]

Hi GM,

Are you viewing this file in Illustrator?

EBQ

[gabrielam46519200]

Hi EBQ,

Correct!

[WendellaBee · Accepted solution]

Hi GM,

I confirmed the issue with the file and granted you a replacement license so you can choose another.

EBQ

[gabrielam46519200]

Thank you! Really appreciate it.

[gabrielam46519200]

175485676​ is a similar image, is it possible for you to check if this one if fine before I download it? I would't like it to happen again and to trouble you one more time.

Thanks!

[WendellaBee]

Hi GM,

Unfortunately you'll have the same issue with that file. Sorry. You may want to choose a different contributor.

EBQ