My invoices

New Here ,
Sep 28, 2017 Sep 28, 2017

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I didn't received invoices for photos I have bought.

There is no option to download it too in your great system.

Not mentioning that you charged me incorrect VAT amount (In Canary Islands there is no VAT but IGIC so either you add 0% VAT or 7% IGIC).

But most importantly I need the invoice.

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correct answers 1 Correct Answer

Adobe Employee , Sep 28, 2017 Sep 28, 2017
Hi KK,From https://accounts.adobe.com/plans click on View your orders under the Order History section.I'll need more information about the VAT issue. Please look for a direct message from me momentarily.EBQ

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Hi Kornel,

Please see the link below:

Print a payment receipt or invoice

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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New Here ,
Sep 28, 2017 Sep 28, 2017

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No. There is nothing there.

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New Here ,
Sep 28, 2017 Sep 28, 2017

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I mean below "Billing History" there is nothing. But you did charge my PayPal account.

I have bought extra photos (more than 10)

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Hi KK,

You can view your orders here: https://accounts.adobe.com/orders​ and then you can view the billing history for the individual orders and print invoices.

EBQ

EBQ

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New Here ,
Sep 28, 2017 Sep 28, 2017

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Yes. Now I can print the invoices.
Whom can I contact concerning wrong VAT amount?

Somebody who knows how it works in Spain/Canarias.

The best would be a Spanish accountant or someone like this.

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New Here ,
Sep 28, 2017 Sep 28, 2017

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By the way. Where is the button or menu to get to https://accounts.adobe.com/orders ?

You know, for people who just want to access their orders without asking / calling and wasting their time for unnecessary things.

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Hi KK,

From https://accounts.adobe.com/plans click on View your orders under the Order History section.

I'll need more information about the VAT issue. Please look for a direct message from me momentarily.

EBQ

EBQ

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