My subscription does not activate

Feb 27, 2020

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Hello,
My payment is not taken into account despite the invoice and therefore my subscription does not activate. In addition, no one answers on the support.
Regards,
Alexandra

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Plans and purchase

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My subscription does not activate

Feb 27, 2020

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Copied

Hello,
My payment is not taken into account despite the invoice and therefore my subscription does not activate. In addition, no one answers on the support.
Regards,
Alexandra

TOPICS
Plans and purchase

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 27, 2020 0
Adobe Employee ,
Feb 27, 2020

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Hello Alexandra,

I was able to review the subscription under your account. There was an issue with your account that you recently resolved and that is why the subscription was not renewing. It should be okay now.

EBQ

EBQ

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