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Hallo
Ich hatte bis jetzt ein Konto bei Fotolia. Da Adobe mich lieb gebeten hat, meinen Account zu Adobe Stock umzuziehen habe ich das gemacht.
Jetzt wollte ich ein Bild lizenzieren und erhalte nur die Meldung "Onlinelizenzen sind in Ihrer Region nicht verfügbar"
Was kann ich da machen?
Vielen Dank
Hi Marc
The issue will be fixed tomorrow, allowing you to use the credits in your Adobe Stock account (but not purchase more).
Are you able to wait another day?
Kind regards
Bev
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Hi there
We do not sell Adobe Stock directly in Liechtenstein.
Updated info - there is currently an issue meaning you can't use transferred credits. We hope this will be fixed next week, but if you urgently need to use the credits, let us know and we can arrange for them to be reverted back to Fotolia.
Kind regards
Bev
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Hi Beverly
I checkd it again and it is still not possible to buy the image.
I need this image as soon as posible.
The image i want is:
170056961
how long whil it take to revert my account back?
regards
marc
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Hi Marc
The issue will be fixed tomorrow, allowing you to use the credits in your Adobe Stock account (but not purchase more).
Are you able to wait another day?
Kind regards
Bev