Need help! Accidental purchase of image!

[sebastianl54945339]

Hi,

I was just browsing through photos looking for ideas, and in my attempt to view an image i fat fingered my way into buying a 600$ picture...

Please help me!

What is the cancellation/refund process here??

The website is incredibly confusing and it is late on a Friday so i cant call.

[KanikaS · Accepted solution]

Hi Sebastianl54945339,

As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

Hope that helps. Feel free to get back to us for any other query.

Regards

Kanika