Need help! Accidental purchase of image!

New Here ,
Jun 01, 2017

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Hi,

I was just browsing through photos looking for ideas, and in my attempt to view an image i fat fingered my way into buying a 600$ picture...

Please help me!

What is the cancellation/refund process here??

The website is incredibly confusing and it is late on a Friday so i cant call.

Hi Sebastianl54945339,

As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

Hope that helps. Feel free to get back to us for any other query.

Regards

Kanika

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Need help! Accidental purchase of image!

New Here ,
Jun 01, 2017

Copy link to clipboard

Copied

Hi,

I was just browsing through photos looking for ideas, and in my attempt to view an image i fat fingered my way into buying a 600$ picture...

Please help me!

What is the cancellation/refund process here??

The website is incredibly confusing and it is late on a Friday so i cant call.

Hi Sebastianl54945339,

As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

Hope that helps. Feel free to get back to us for any other query.

Regards

Kanika

Views

241

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 01, 2017 0
Adobe Employee ,
Jun 01, 2017

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Hi Sebastianl54945339,

As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

Hope that helps. Feel free to get back to us for any other query.

Regards

Kanika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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