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Hi all,
I found the following stock video by a user named @iverb:
https://stock.adobe.com/stock-photo/lightning-storm-at-sea-ocean/95743073?prev_url=detail
https://us.fotolia.com/id/95743073
I like it for my project but need it in 4k. How can I contact someone (or who) to get it rendered out in 4k?? Since it's double the resolution I'm willing to pay double the price of the 1080 HD version. Because of the low bitrate and nature of the project...simply upscaling this one isn't acceptable (water in clip also seems to be choppy/stutters...need it smooth)
It would be helpful to not have the rain on the camera lens as well. Any help to get a 4k render like this would be immensely appreciated!
Thanks -Josh
Hi Mallett,
We don't have any option for the customers to contact the contributors of any file.
You can definitely Contact Customer Care for detailed information about the same.
Regards,
Sheena
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Hi Mallett,
Let me check if there is an availability of the above-mentioned video clip in 4k. Appreciate your patience.
Regards
Twarita
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Thank you for that. Look forward to hearing back, Twarita!
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Hi Mallett,
I have checked with my team, this video is available in a maximum resolution of 1080HD.
Feel free to update this thread in case of any additional questions.
Regards
Twarita
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twaritar3263062 What can we do to contact the content creator and author to have them render out a 4k version?? I'm certain when money is involved for everyone...it can be done...
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Unfortunately, there is no way to contact the content creator.
Regards
Twarita
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twaritar3263062 I don't understand how there's no way to contact the content creator? You guys are selling their videos. And cutting them checks/royalties whenever they sell some. How do you not have a way to contact them??
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Hi Mallett,
We don't have any option for the customers to contact the contributors of any file.
You can definitely Contact Customer Care for detailed information about the same.
Regards,
Sheena