Need to unlicense accidental purchase of Stock photo

New Here ,
Nov 24, 2019

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While scrolling photos in adobe stock, I accidentally clicked the license button for a photo I did not want,  how do I remove that and get my credit back?
 
-Kyle
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Licensing, Troubleshooting

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Need to unlicense accidental purchase of Stock photo

New Here ,
Nov 24, 2019

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While scrolling photos in adobe stock, I accidentally clicked the license button for a photo I did not want,  how do I remove that and get my credit back?
 
-Kyle
TOPICS
Licensing, Troubleshooting

Views

69

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 24, 2019 1
Community Beginner ,
Nov 25, 2019

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I had the same problem as well. I clicked the button because it look like an "add to cart" icon -- I did not expect it to purchase. I only wanted to check the price of a stock photo. The photo is file # 264490057.

 

-Marisa

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Nov 25, 2019 0
Adobe Employee ,
Nov 25, 2019

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Hi M.,

I've confirmed you licensed this asset and granted you a replacement license.

EBQ

EBQ

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Nov 25, 2019 1
Community Beginner ,
Dec 13, 2019

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Thank you so much!

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Dec 13, 2019 0
Adobe Employee ,
Nov 25, 2019

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Please tell us what asset you accidentally licensed.

EBQ

EBQ

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Nov 25, 2019 0
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