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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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Adobe deducts payment from me every month and I receive no stock credits.

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Account management

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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EvilBugQueen1  : This page does not allow me to reply to your answer so I will reply on my initial query.

I have been all over https://helpx.adobe.com/contact.html  - it is a page with a ton of FAQs on it and for the life of me there is simply no way on that page to contact Adobe directly, nor do I see any reference to "chat" as mensioned in the reply. Surely there must be a way to contact Adobe. It is rather disconserting that I am paying for a service that has not been working for 3 months. Can you please access my account and mail me a solution or contact that can assisst since Adobe does not offer any direct contacts on its support page.

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Problem solved.

That support page does not function well in Chrome ... used MS Edge and the chat wwindow worked. 

Thank you.

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