Not able to subscribe to adobe stock or purchase images...

[#1]

Logged in and tried to license images and I get a popup saying "Welcome back! Good News, looks like you already have a plan." -- I click OK and I'm back to square one. Image was not licensed, downloaded or added to my library.

Attempted this on Safari and Chrome after logging in and out and clearing my cache. Worked a week ago, now it doesn't.

[#2]

Logged in and tried to license images and I get a popup saying "Welcome back! Good News, looks like you already have a plan." -- I click OK and I'm back to square one. Image was not licensed, downloaded or added to my library.

Attempted this on Safari and Chrome after logging in and out and clearing my cache. Worked a week ago, now it doesn't.

[#3]

Looping in EvilBugQueen1 to help you with the issue.

[#4]

Hi K. P.,

I'm looking into your issue.

EBQ

[#5]

Hello K. P.,

I reviewed your Stock subscription using the Adobe ID you are using on the forums. I can see that there was a duplicate subscription on your that wasn't properly provisioned. It was to your advantage, but I have closed this subscription.

Can you please try to license again and let me know how that goes?

EBQ