PAGAMENTOS

New Here ,
Jun 02, 2019

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Olá,  Já tentei atualizar mais de 5 vezes o método de pagamento para o meu Adobe Stock voltar a funcionar e não acontece nada! Ele continua constando como se eu não houvesse pago!  E o mais estranho é que consta pra mim que eu tenho 11 imagens disponíveis para download, mas não consigo baixar!  Outra dúvida é: o Adobe Stock trabalha com imagens acumulativas? Se eu não usar o pra no desse mês, mas pagar, ele acumula pro mês que vem?  Obrigado.

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Adobe Employee ,
Jun 02, 2019

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Moving this thread to Adobe Stock​ community.

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Abambo LATEST
Adobe Community Professional ,
Jun 03, 2019

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Payment issues: Contact Customer Care

Subscription: Unused credits carry over up to a full year of credits. So you can use one month less assets and the next month more assets than allocated on a per month basis. Please just note that unused assets will go when you cancel your subscription.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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