Payed the license, but cant download images

New Here ,
Nov 01, 2018 Nov 01, 2018

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Hi,

I made order, 10 images/month but when I try to download images there comes pop up where reads "Your team has no licenses for this image. Choose an option below:"

-Niina

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correct answers 1 Correct Answer

Adobe Employee , Nov 01, 2018 Nov 01, 2018
Hi NiinaYou have signed up for an individual Stock subscription, so need to select your Personal account rather than the team account on the Stock page (top right).ThanksBev

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Adobe Employee ,
Nov 01, 2018 Nov 01, 2018

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Hi Niina

You have signed up for an individual Stock subscription, so need to select your Personal account rather than the team account on the Stock page (top right).

Thanks

Bev

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