Paymant method fail and how to cancel my access

New Here ,
Nov 29, 2018 Nov 29, 2018

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I've just finished my one-month free subscription for Stock. I want to delete the subscription, but I don't know why, I've changed three different payment methods (credit cards) but all the time the payment is refused... i tried to get some informations on Adobe chat but with No effect. Please help me. Is my account

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Adobe Employee , Nov 29, 2018 Nov 29, 2018
Hi Ola,Just to confirm, you're looking to cancel your Adobe Stock subscription, right?You can now self cancel your Adobe Stock plan from your account page. Please refer the help document below to understand the workflow: Cancel your Adobe Stock membership In case you just wish to update your credit card, please see Managing your Membership FAQ: How do I update my payment information? Regards,Sheena

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Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Hi Ola,

Just to confirm, you're looking to cancel your Adobe Stock subscription, right?

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

In case you just wish to update your credit card, please see Managing your Membership FAQ: How do I update my payment information?

Regards,

Sheena

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