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Why is the paypal option for purchasing an image not working. Paypal was down to 2 days and now there is an error when I try to purchase. Any idea when this will be fixed?
Hi Skip,
I see that since your last contact here that you were able to successfully make a purchase. Please let us know if you require further assistance.
EBQ
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Hi Skip,
Can you please provide a screenshot of the error?
EBQ
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Here is the image after selecting the image to purchase.
Once I click on place secure order this is the error that displays.
On Fri, Nov 17, 2017 at 12:40 PM, EvilBugQueen1 <forums_noreply@adobe.com>
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I'm sorry, Skip. Your attachment didn't come through.
EBQ
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I have attached a doc with the images. Hopefully you will get this.
Thanks.
On Fri, Nov 17, 2017 at 3:26 PM, EvilBugQueen1 <forums_noreply@adobe.com>
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Hi Skip,
Is it possible you are using Firefox to send your screenshot? Firefox doesn't always play well with the forums. Can you try once more from a different browser?
EBQ
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This is a jpg image of the error.
On Mon, Nov 20, 2017 at 7:57 AM, Sheena Kaul <forums_noreply@adobe.com>
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Hi Skip,
I know you are trying to attach the screenshot but it isn't coming through as I am assuming that you are doing it via email.
Please see the screenshot below to understand the option of sending the screenshot on forums:
Regards,
Sheena
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Looping in EvilBugQueen1​
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Anything on this error yet?
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Hi there,
This issue has been resolved.
I don't see any other customer reporting the same.
Are you still facing some issues?
Regards,
Sheena
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Sheena,
This issue is not resolved. I am still getting the same error message.
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Looping in EvilBugQueen1 to investigate more on this.
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Hi Skip,
I see that since your last contact here that you were able to successfully make a purchase. Please let us know if you require further assistance.
EBQ