Pictures not allowed, support chat not answering

May 12, 2020

Copy link to clipboard

Copied

Hello,

 

i have 2 problems here.

 

1. My pictures were not admitted because of alleged "copyright infringement" or "missing license".

But I see a lot of pictures of the same place and object here and these have been approved.

So why am I excluded while others are allowed to join? Doesn't the same right apply to everyone?

 

2. I tried to chat with the support about this but they doesn´t answer me since days.

 

My declined pictures are:

344133046
344132927
344132915
344132887
344132874

and
344132866

 

And all pictures and videos (!!!) from others which i found here (of pattaya sign and walking street in pattaya) are there:

 

298475861
284233962
233605435
259356491
341489431
131013480
315622112
174974335
173988126
89265877
215443620

and
296914413
315622112
305096527
326667581
305096539
127163726

TOPICS
Licensing, Terms of use, Troubleshooting

Views

397

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Pictures not allowed, support chat not answering

May 12, 2020

Copy link to clipboard

Copied

Hello,

 

i have 2 problems here.

 

1. My pictures were not admitted because of alleged "copyright infringement" or "missing license".

But I see a lot of pictures of the same place and object here and these have been approved.

So why am I excluded while others are allowed to join? Doesn't the same right apply to everyone?

 

2. I tried to chat with the support about this but they doesn´t answer me since days.

 

My declined pictures are:

344133046
344132927
344132915
344132887
344132874

and
344132866

 

And all pictures and videos (!!!) from others which i found here (of pattaya sign and walking street in pattaya) are there:

 

298475861
284233962
233605435
259356491
341489431
131013480
315622112
174974335
173988126
89265877
215443620

and
296914413
315622112
305096527
326667581
305096539
127163726

TOPICS
Licensing, Terms of use, Troubleshooting

Views

398

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 12, 2020 0
ricky336 LATEST
May 16, 2020

Copy link to clipboard

Copied

Hello,

This is a user to user support forum, the photo IDs you listed, we do not have access to, so I have no idea what they are.

If your pictures contain any logos, designs (of objects), symbols, (say representing companies), there is a problem. If you have street photos/videos containing logos, street shops which contain logos, brand names, etc, these are flagged as IP infringement.

So probably your pictures/videos have some elements of these.

If your images have people in them and their faces can be recognised, then a model release is needed.

We live in an age now, where people are being photographed left-right and centre - so-called street photography - without the person's permission. They have a right to their image not to be used. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 16, 2020 0
Resources
Buy Adobe Stock
Getting Started